Administrative employer for our Call Center in Vilvoorde
Do you love to travel and have a passion for sales ?
Don't hesitate !
We believe that everyone should be able to experience the world. For more than 36 years, we have made this possible every day, thanks to our 135 employees, our travel companions, who love nothing more than to travel the world themselves and share their discoveries with our clients.
Have you been bitten by the travel bug like us? Do certain parts of the world no longer hold any secrets for you, but are you still curious about unexplored areas?
Are service, respect, innovation and sharing experiences close to your heart?
Then you might be the perfect person to join our team!
CONNECTIONS is looking for an ADMINISTRATIVE EMPLOYER for our Call Center in Vilvoorde.
Your knowledge and experience are crucial in handling reservations for flights, hotels, packages and rental cars booked through our website. You deal with the customers and ensure that their expectations are met.
You guarantee a strict follow-up, you keep the appointments made and all this while ensuring that the administration and further processing of each file is in perfect order. Not only do you work very accurately and are able to meet deadlines, but you also keep a cool head in unexpected situations that require creativity and speed of action.
In our Call Center, you will find yourself in a stimulating working environment with colleagues who love traveling as much as you do. You will handle emails and requests coming through the various communication channels. Clear and effective written and verbal communication in English, Dutch and French are required.
To perform this role successfully you must be dynamic, positive and customer focused. You can take initiative and responsibility for your business.
Qualifications & skills
You are female or male and have the enthusiasm and motivation needed to get started in this exciting position.
You have an excellent sense of service, advice and customer service.
A degree in tourism and/or extensive travel experience is a plus.
You have a very good command of various IT systems, preferably with knowledge of Galileo or equivalent.
A very good knowledge of Dutch, French and English is essential.
You are customer-oriented, motivated and approach every situation as a challenge.
A dynamic, flexible (weekend work), stress-resistant and proactive personality is a must.
You are highly disciplined and have an excellent command of standard IT software (Word, Excel).
Collaboration in an action and results-oriented environment appeals to you.
You are eager to grow in a dynamic company.
You describe yourself as enthusiastic and sociable.
Connections is synonymous with team spirit, innovation, energy, positivism, motivation and dynamism. In short, a great place to work. To complete your knowledge, we offer intensive training programs and we will also take you on a study trip to discover the world.
Ready for take off ?
Send your CV with a personal motivation letter to Lan Huynh by e-mail to jobs@connections.be. See you soon!