Privacy Policy

Privacy is as important for you as for us. That’s why we’ve collected the important privacy aspects on this web page. The privacy policy is amongst others applicable to (i) our website https://www.connections.be and (ii) all (commercial) relations between CONNECTIONS and her customers, prospects and business partners.

CONNECTIONS wants to emphasize that she at all times will try to operate in accordance with (i) the Belgian Privacy law of December 8th 1992 concerning protecting personal life in regards to the processing of personal data and/or (ii) the EU regulation from 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC. This privacy policy contains amongst others information on how CONNECTIONS collects, uses and processes personal data.

Visiting our website implies that you explicitly approve (by means of your personal data or opt-in) the privacy policy and therefore the way we collect, use and process your personal information. This privacy policy is considered to be read together with the CONNECTIONS cookie policy.

Your rights

If you want to appeal for the below mentioned privacy rights, contact privacy@connections.be to exercise one or more of the following rights for free:

• The right to access your personal data that CONNECTIONS might store;

• The right to rectify, complete and update your personal data;

• The right to erase your personal data(‘right to be forgotten’);

• The right to restrict the processing of your personal data;

• The right of portability of your personal data;

• The right to object the processing your personal data.

If you do not want to receive marketing mails, you can always unsubscribe by clicking on the “Unsubscribe” button included in every marketing mail of CONNECTIONS.

Personal data

CONNECTIONS collects and processes the following personal data:

• Name and first name

• Address

• Company name

• E-mail address

• Phone number (fixed/mobile)

• Date of birth and place of birth

• Information related to your ID card and/or passport

• Information on your usage of the CONNECTIONS website such as; your IP address, browser type, pages you visited, potentially geographical location data

Use of personal data

CONNECTIONS uses your personal data for:

• Executing a contract with CONNECTIONS;

• Providing services by CONNECTIONS;

• Sending of targeted marketing, updates and offers based on your communication preferences;

• Improving the quality, the management and the content of the website;

• Preparing and sending quotes, invoices and collecting payments;

• Executing customer satisfaction surveys, inquiries and other market research;

• Statistical purposes

Collection of personal data

CONNECTIONS collects personal data by means of:

• A collaboration with CONNECTIONS;

• A visit to the website;

• The use of services provided by CONNECTIONS;

• The purchase of products by CONNECTIONS;

• A subscription to our newsletter ( whether or not via the website);

• Correspondence with CONNECTIONS

• Sharing ideas with CONNECTIONS on service improvements

• A demand for a quote

• Exchange of business cards

Retention periods

CONNECTIONS respects the legal retention periods. Customer information will be deleted during the month of January following the end of the legal retention period. Spontaneous job applications will be stored for a period of one year.

Access to third parties

CONNECTIONS will not allow third parties to access to your personal data , unless it’s necessary for CONNECTIONS to provide services and during the improvement of these services. Notwithstanding the above, it might occur that CONNECTIONS discloses your personal information to the competent authorities (i) when CONNECTIONS is required by law or in the context of legal or future legal proceedings and (ii) to protect and defend our rights.

Other websites

Our website contains links to other websites. CONNECTIONS is not responsible for the privacy policies nor for its application on third party websites.

Updates

CONNECTIONS is actively involved with its privacy policy. This page will therefore be updated regularly. To remain informed about the latest changes, we recommend to visit the website and the privacy policy page on a regular interval.

Complaints

If you have complaints about the way CONNECTIONS collects, uses and/or processes your personal data, you can file a complaint with the Belgian Privacy Authority (https://www.dataprotectionauthority.be).

Contact CONNECTIONS

If you have questions concerning our privacy policy or the way CONNECTIONS collects, uses or processes your personal information, please contact us:

• By e-mail: privacy@connections.be

• By mail: CONNECTIONS- EUROTRAIN NV, Luchthavenlaan 10, B-1800 Vilvoorde